At the Airport in Morocco: 20 Essential Darija Phrases for Flight Delay, Lost Luggage & Claiming Compensation
Your flight from Fes to Bologna is delayed 7 hours? Your luggage is lost in Casablanca? Don’t panic. While EU law EU261 can get you up to 600€ compensation, you first need to speak to the staff in Darija. Here are 20 real phrases Moroccans actually use.
1. When Your Flight is Delayed (T2akhirat – التأخير)
| Darija (Arabic) | Transliteration | English Meaning |
|---|---|---|
| الطيارة تعطلات؟ | T-tayara t3atlat? | Is the flight delayed? |
| شحال ديال التعطال؟ | Shhal dyal t3tal? | How long is the delay? |
| علاش تعطلات؟ | 3lach t3atlat? | Why is it delayed? |
| بغيت نهضر مع المسؤول | Bghit nhdar m3a l-mas2oul | I want to speak to the manager |
| واش كاين شي فندق؟ | Wash kayn shi hotel? | Is there a hotel provided? |
| واش كاين شي ماكلة؟ | Wash kayn shi makla? | Is there food provided? |
2. The Magic Phrase for Compensation (EU261)
If you want to sound serious and not like a lost tourist, say this exact sentence:
كانعرف حقي فقانون EU261، تأخرتو كتر من 3 سوايع، عندي حق فتعويض
Kan3raf haqi f qanoun EU261, t2akhartu kter men 3 sway3, 3andi haq f ta3wid
= I know my right under EU261 law, you delayed more than 3 hours, I have right to compensation.
3. For Lost Luggage (L-Bagage – الباكاج)
| الباكاج ديالي ما وصلش | L-bagage dyali ma wselsh | My luggage didn’t arrive |
| فين ندير ريكلاماسيون؟ | Fin ndir réclamation? | Where do I file a claim? |
| هاهي التيكي ديال الباكاج | Ha hiya ticket dyal bagage | Here is my baggage ticket |
| شحال باش يرجع؟ | Shhal bash yerje3? | When will it return? |
4. Important Survival Phrases at Moroccan Airport
- Fin l-bab? (فين الباب؟) – Where is the gate?
- Fin l-toilette? (فين الطواليط؟) – Where is the toilet?
- Tlef liya l-passeport (تلف ليا الباسبور) – I lost my passport
- 3afak 3awni (عفاك عاوني) – Please help me
- Shokran bezaf (شكرا بزاف) – Thank you a lot
Pro Tip: How to Actually Get Your 600€
After you use the Darija phrases, ALWAYS ask for:
- A written proof of delay with the reason
- Keep your Boarding Pass
- Take a photo of the departure board showing the delay
According to EU261, if your flight from Morocco to Europe (with Ryanair, Wizz Air, Transavia) is delayed more than 3 hours at arrival, you can claim 250€ – 400€ for Fes-Bologna. You have up to 3 years to claim in Poland!
Want more? Check our guide: 20 Essential Darija Phrases for Taxi (Don’t Get Scammed)